State Farm® Insurance Agent Justin Bigby

"Always answer questions in a timely manner. Office staff is very polite and personable. We live in Austin and chose to stay with Justin Bigbys office for over 19 years."

"Very professional and always attentive to my service needs. I have life, vehicle, and renter's insurance with them. I extend this special congratulations to Miriam B."

"I received great service"

"I have been with this State Farm Office for over 4 years. When I call they are always so helpful and very pleasant to work with. I would highly recommend if you need home or auto insurance, to give them a call."

"Miriam Bernal is amazing! She always goes above and beyond to help and makes sure everything is taken care of quickly. She takes the time to answer all my questions and concerns, making the whole process easy and stress-free. I highly recommend her to anyone looking for great service!"

"Miriam is very knowledgeable in the industry and has such great customer service. She always takes care of us and highly recommend anyone to reach out to her for any of your insurance needs."

"Miriam is the best, it’s a pleasure having her as my point of contact. She alway answers all my questions/requests quickly. You can always count on her to take care of you. 😄 Thanks again Miriam for all you do!!"

"I had the pleasure of working with Kim on my insurance, and I must say her service was outstanding. I wholeheartedly recommend Justin Bigby as a State Farm agent to anyone seeking exceptional support and expertise."

"Thank you, Miriam Bernal! You were excellent at explaining every detail of the policy and providing thorough clarifications on the coverage. I truly appreciate the wonderful service you provided. Thanks again!"

"Awesome experience Very satisfied with the excellent customer service. Would recommend Miriam to everyone she is very knowledgeable and helpful. Her and her office are the best!"

"I am writing to express my extreme dissatisfaction with the service I received from your insurance agency Justin Bigby State Farm. I was recently charged extra fees that I was not informed of and did not agree to. When I contacted your agency to inquire about these charges, I was met with silence. It was only when I signed the contract and received the first payment that I found the extra payments. Crystal didn't talk about them before I started the contract. It took several days for me to receive a response, and even then, the response was not helpful. I am very disappointed with the lack of communication and transparency from your agency. I would not recommend your services to anyone."

"Thank you Miriam you are amazing, appreciate you!"

"Miriam is super friendly and very helpful! I really appreciate all her help in offering me a better quote than where I currently was. Glad to be a member of State Farm!"

"I will highly recommend Miriam Bernal to my family and friends for any insurance needs, she’s great!"

"Mirian Bernal has always been such an amazing agent, she is always quick at helping us and making sure we have everything answered. I 10/10 recommend working with her she will never disappoint."

"Highly recommended Miriam is very helpful and knowledgeable. I would definitely recommend anyone to her and her office."

"Staff and company have been great. The team at Justin's is top notch. Always prompt, cheerful and resourceful. Certainly recommend them."

"I had a great experience with Miriam Hernandez. I recently purchased auto insurance through State Farm, after trying to find a better rate through researching each individual provider, I came across them and I’m happy i did saving $800 for 6 months! I will definitely recommend this agency to anyone for their insurance needs. Thank you Miriam! 💯"

"I worked with Kim Bishop and I highly recommend her. She found things in my old homeowners policy that were troublesome and definitely not to any homeowner's advantage. I feel comfortable knowing that she is available to answer questions and we hope to have a long term relationship with this office!"

"Excellent staff! Very helpful, personable, knowledgeable, professional and caring group. I worked with Crystal and would highly recommend! Thanks for a great experience!"

"Great office in Little Elm! Go see Crystal to help with your insurance needs she really knows how to help. Highly Recommend."

"Highly recommend Crystal at State Farm in Little Elm. She’s extremely knowledgeable, kind and helpful. Everyone needs insurance!! Go see her!"

"Spoke with Crystal concerning a quote due to rising insurance costs and lack of customer service from our previous insurance carrier. Crystal was amazing! She answered all my questions and took time to explain everything to me. I appreciate her excellent customer service and look forward to working with the Justin Bigby agency for all of my future needs."

"Crystal is Amazing! She always goes above and beyond to help in anyway she can!"

"Best insurance company i have been with. Crystal the office manger is quick to respond and very kind."