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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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veeze peeze

October 15, 2024

5  out of  5
rating by veeze peeze
"Kimberly was amazing she helped me to find the perfect policy that fit my family needs and budget. I would recommend anyone looking for a more cost-effective policy to reach out to State Farm. Thank you for everything"
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Emily Harting

August 16, 2024

5  out of  5
rating by Emily Harting
"Agent Kim is very knowledgeable, very helpful and patient. Whenever we need a quote or have questions, she sent quote, explained and answered all our questions right away. We really appreciate her help, and are glad that we are with State Farm now."
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience with Agent Kim. Your satisfaction is our top priority, and we’re glad to have you with State Farm. If you ever need further assistance, don’t hesitate to reach out!"
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Katie Smith

August 12, 2024

5  out of  5
rating by Katie Smith
"Justin Bigby and his team are fabulous! Mrs. Debbie is always so helpful and sweet when I call. 10 out of 10 recommend this office!"
We responded:
"Thank you so much! Debbie is the Sweetest! "
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Jazzi Stone

August 3, 2024

5  out of  5
rating by Jazzi Stone
"Best agency for State Farm! Kimberly Bishop has spent COUNTLESS hours building the best policy for me and with the BEST price! She found more coverage for me and only 10$ more than what I was paying for a basic policy with Geico! Thank you 🙏🏼 for your time and support!"
We responded:
"Thank you for the review! "
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Christopher Dykes

July 31, 2024

5  out of  5
rating by Christopher Dykes
"Great people to work with. Always quick to respond to my claims or questions."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with us. We're always here to help!"
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Linda Vega

July 31, 2024

5  out of  5
rating by Linda Vega
"Crystal was able to accommodate me throughout the busyness of the day through text and email to get my policy wrapped up and not to mention a ton of money I’ll be saving by switching over with better coverages"
We responded:
"We're delighted to hear that Crystal was able to accommodate your busy schedule and assist you through text and email. It's fantastic to know that you were able to secure better coverage while saving a significant amount of money by switching over."
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Donna Jamar

July 31, 2024

5  out of  5
rating by Donna Jamar
"A few quick emails and i now have a life ins policy, thanks to Debbie M. Highly recommend for any/all your ins; she can help you with all your needs!!"
We responded:
"Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Debbie was able to assist you efficiently!"
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Tiffany Lee

July 31, 2024

5  out of  5
rating by Tiffany Lee
"Crystal is reliable, honest and operates with integrity. She takes time to answer any questions I may have & provides with all the available options!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Crystal. She truly embodies the values of reliability, honesty, and integrity that we strive for. "
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Jenny Harr

July 31, 2024

5  out of  5
rating by Jenny Harr
"I reached out to the Justin Bigby location because I had some questions regarding the auto insurance quote we received online. Kim was able to help me fine tune the options and even gave me suggestions to help my brother save money! Kim was very personable, professional, and courteous. I'm a stickler about customer service and she excelled at it! I appreciate the follow up we have received; the entire office works as a team to take care of customers and it shows. Overall a very positive experience!"
We responded:
"Thank you so much for taking the time to share your experience with our office! We are thrilled to hear that Kim was able to assist you with your auto insurance quote and provide valuable suggestions for your brother. Your kind words about her personable, professional, and courteous service mean a lot to us, especially since we know how important excellent customer service is to you. We look forward to continuing to serve you and meeting all your insurance needs!"
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Oscar Delgado

July 24, 2024

5  out of  5
rating by Oscar Delgado
"From the very start, they have been incredibly responsive and helpful. Their customer service team is always friendly and my agent Logan Wakumoto is willing to go the extra mile to address any concerns or questions I have. One of the standout features of State Farm is their competitive rates. I shopped around before choosing them, and they offered the best value for the coverage I needed. Their discounts and bundling with other types of insurance will save me a considerable amount of money over the years. Additionally, their mobile app is user-friendly and makes managing my policy a breeze. Overall, I highly recommend State Farm. They provide excellent coverage, competitive rates, and outstanding customer service."
We responded:
"Thank you so much for your glowing review! We're thrilled to hear about your positive experience with our team, especially with Logan Wakumoto. Our goal is to provide exceptional customer service and it's wonderful to know that Logan has gone the extra mile to address your concerns and questions."
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SF “SFAAJ” Jaberi

July 17, 2024

5  out of  5
rating by SF “SFAAJ” Jaberi
"The commitment to excellence at Justin Bigby State Farm is truly commendable. I highly recommend their services to anyone looking for peace of mind in home insurance. I would like to extend a heartfelt shout out to Logan Wakumoto and Crystal Talford for their remarkable efforts in finding a competitive home insurance policy. Their dedication to service was evident in the speedy and seamless process they provided, ensuring all my needs were met with efficiency and care."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our team provided you with exceptional service. Your kind words will be shared with Logan, Crystal, and the rest of our team."
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shahzad ali

June 26, 2024

5  out of  5
rating by shahzad ali
"I worked with Justin Bigby and team to get my car insurance and it was very pleasant experience. I appreciate the professional service provided by the team specially Mariam."
We responded:
"So happy to hear! and Welcome to our State Farm Family! "
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Vince Holt

April 24, 2024

5  out of  5
rating by Vince Holt
"Justin's office has a been a pleasure to work with. Kim was forwarded my request from Bonnie and has been right on top of it from the beginning. She ran multiple quotes with different discounts and arrived at a policy and rate I can live with. I also love how she communicates with email instead of phone calls, as I use my phone for work and cannot answer it during the day. Thank You"
We responded:
"We are so happy to hear that! Thank you for your business we appreciate it and look forward to our continued relationship. "
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Alison Castellanos

April 19, 2024

5  out of  5
rating by Alison Castellanos
"We all know dealing with insurance is HARD, but Miriam does a wonderful job at helping you with your needs. Justin Bigby - State Farm Insurance Agent Have helped me for over 4 years now, Their Customer service is always on point and patient!"
We responded:
"Allison! We appreciate you and so glad you have chosen us for so long! "
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Rolando Bernal

April 19, 2024

5  out of  5
rating by Rolando Bernal
"We have been Justin Bigby State Farm customers for years now. The team has always gone above and beyond to meet our insurance needs especially with any coverage questions and concerns. Miriam Hernandez has helped us on many occurrences now and is always quick to answer questions. She has become our go-to contact. She recently quoted us a bundled package for home and auto that was everything we were looking for and quoted us a great deal. What has helped us most is her extensive insurance coverage knowledge and determining what policies meet our requirements. She also speaks Spanish!"
We responded:
"Thank you Rolando!!! We appreciate the review!! and your business! "
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Ernesto Becerra

April 18, 2024

5  out of  5
rating by Ernesto Becerra
"I’ve been with Justin’s agency for over six years, and I wholeheartedly recommend his team to friends and family consistently. Their support and professionalism are unmatched. Particularly, I’ve received exceptional assistance from Miriam; her dedication and customer service are exceptional. I’m thankful to have such an outstanding team managing my insurance policies. Thank you for your assistance and support!"
We responded:
"Ernesto, thank you so much for the kind words! We 100% value you and your business. "
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Angi Maker

April 9, 2024

5  out of  5
rating by Angi Maker
"I would highly recommend Justin Bigby for all your insurance needs. Debbie and the girls have been very helpful and always getting my family the service we need quickly. I greatly appreciate their customer service."
We responded:
"Thank you so much for the review we have enjoyed having your business through the years and look forward to the continued relationship. "
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Bill Easley

April 6, 2024

5  out of  5
rating by Bill Easley
"We've been with our State Farm agent Justin Bigby for over 2 years. He and his team always provide excellent service and respond quickly to our questions and any insurance changes we have. I highly recommend them for all your insurance needs!"
We responded:
"Thank you so much for the review! We appreciate your business and look forward to the continued relationship! "
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Khadija Yussuf

March 19, 2024

5  out of  5
rating by Khadija Yussuf
"I been with Justin Bigby State Farm insurance for 4month, whenever I have questions I call their office operations directs my call to Miriam Bernal she alway have answers to my questions and by the end of my call questions and situations been solve either she have the answers or not she always find away to get it solve or answer. Miriam is a friendly and kind person, she makes my day when she is on the phone"
We responded:
"Hi Khadija! Thank you for the review! We really appreciate it and more importantly, we appreciate you as a customer."
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christian bosquez

March 6, 2024

5  out of  5
rating by christian bosquez
"Just moved in had a great experience with the staff. The apartments are very nice and clean. Very quiet neighborhood."
We responded:
"Thanks but this is State Farm! "
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Zorayda Govea

March 6, 2024

5  out of  5
rating by Zorayda Govea
"Justin Bigby State Farm team is beyond the best! But I give bigger props to Miriam! Always professional, highly informative and always helping me when I have questions. It’s always on top of all my needs and gets them handle in a good timely manner. It’s a delight to work with her. She’s so amazing that I have gotten all my family members to go to her for any insurance needs."
We responded:
"Thank you so much for all the support and kind words! We love our customers and strive to give the best customer service! "
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Kyle Haskins

March 5, 2024

5  out of  5
rating by Kyle Haskins
"Fantastic service , anytime I have. Question, concern , etc I can always depend on them displaying the same sense of urgency I display ."
We responded:
"Thank you Kyle!!! We take pride in our customer service. "
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Javier Hernandez

March 5, 2024

5  out of  5
rating by Javier Hernandez
"Miriam customer service is amazing she is very knowledgeable and always walks me through the process."
We responded:
"Thank you so much! Miriam is a very Valued Team member! "
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Pam R

March 5, 2024

5  out of  5
rating by Pam R
"Justin’s office offers great customer service. Miriam is always extremely helpful and ready to answer any questions we have."
We responded:
"Thank you for leaving a google review! We appreciate you so much! "
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Raquel Ramos

March 5, 2024

5  out of  5
rating by Raquel Ramos
"Excellent customer service. I recommend Miriam Bernal, she is knowledgeable and always answer my questions quickly."
We responded:
"Thank you Raquel! "